Privacy Policy

1. Introduction

At NuTop Boat Canvas & Upholstery ("NuTop"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data, particularly when you interact with us through our website or subscribe to our text messaging services. Whether you're seeking custom marine canvas solutions, upholstery services, or winter storage for your boat, your privacy is important to us. This policy outlines the measures we take to safeguard your data and how it may be used to improve your experience with NuTop.

2. Types of Information Collected

We may collect the following personal information from you:

  • Full name
  • Email address
  • Phone number (for text messaging purposes)
  • Billing and shipping address
  • Payment information (for purchases)
  • Details related to your boat for service purposes (e.g., boat size, model)

3. How Information is Collected

We collect your personal information in the following ways:

  • When you provide it directly to us via our website (e.g., during purchases or inquiries)
  • When you subscribe to our services, including text messaging (SMS)
  • Automatically, through cookies and similar tracking technologies, when you visit our website

4. Purpose of Data Collection

We collect personal information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send you updates about our services, promotions, or new products
  • Send transactional or promotional text messages (with your consent)
  • Improve our website and services based on your feedback and usage patterns

5. Data Security Measures

We implement robust security measures to protect your personal data from unauthorized access, disclosure, or alteration. These include:

  • Encryption of sensitive data (e.g., payment information)
  • Secure servers and firewalls to prevent unauthorized access
  • Limited access to personal data to authorized personnel only

While we strive to protect your information, no security system is completely impenetrable, and we cannot guarantee the absolute security of your data.

6. Data Sharing

We do not sell or rent your personal information to third parties. We may share your data with trusted third parties only in the following situations:

  • To fulfill orders and deliver services (e.g., payment processors or shipping companies)
  • To comply with legal obligations or to protect the rights and safety of NuTop Boat Canvas & Upholstery or others

7. User Rights

You have the right to:

  • Access your personal information and request corrections or updates
  • Request deletion of your data, subject to certain legal obligations
  • Opt out of receiving marketing emails or text messages at any time by following the unsubscribe instructions provided in those communications

You can contact us at nutopsales@gmail.com to exercise these rights.

8. SMS Consent

By providing your phone number and subscribing to receive text messages from NuTop Boat Canvas & Upholstery, you consent to receive recurring automated marketing and transactional text messages at the number provided. Message frequency may vary. Message and data rates may apply.

Your phone number will not be shared with third parties for marketing purposes. You can opt out of text messages anytime by replying "STOP" to any message.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us by:

  • Email: nutopsales@gmail.com
  • Phone: (315) 622-2852
  • Mailing Address: 3653 Hayes Road, Baldwinsville, NY 13027